Privacy Policy | Solar Scout AI

1. Introduction

Welcome to Solar Scout ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name, password
Payment Information: Processed securely through Lemon Squeezy (we do not store credit card details)
Keywords & Preferences: Search keywords, location preferences, notification settings

2.2 Automatically Collected Information

Usage Data: IP address, browser type, device information, pages visited
Cookies: Session cookies for authentication and functionality
Analytics: Aggregated usage statistics to improve our service

3. How We Use Your Information

Provide and maintain our lead generation service
Process payments and manage subscriptions
Send you daily digests and instant alerts for new leads
Monitor and improve service performance
Respond to customer support requests
Detect and prevent fraud or abuse
Comply with legal obligations

4. Data Sources & Lead Collection

Solar Scout collects publicly available information from social media platforms including Reddit, Facebook, and Nextdoor. We only collect:

Public posts and comments
Publicly visible usernames and profile information
Content that matches your specified keywords

We do not access private messages, non-public profiles, or any information not publicly available.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

Service Providers: Supabase (database), Vercel (hosting), Resend (email), Lemon Squeezy (payments), OpenAI (AI scoring)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

SSL/TLS encryption for all data transmission
Encrypted password storage
Row-level security on database tables
Regular security audits and updates
Access controls and authentication

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

Your personal information is deleted within 30 days
Leads and keywords are permanently removed
Some data may be retained for legal or regulatory requirements

8. Your Rights (GDPR & CCPA)

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Data Portability: Export your data in a machine-readable format
Opt-Out: Unsubscribe from marketing emails at any time
Objection: Object to processing of your data

To exercise these rights, contact us at info@solarscoutai.app

9. Cookies & Tracking

We use cookies for:

Essential Cookies: Required for authentication and core functionality
Analytics Cookies: Help us understand how you use our service

You can disable cookies in your browser settings, but this may limit functionality.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@solarscoutai.app
Website: https://solarscoutai.app