Refund Policy
Last updated: January 18, 2026
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all Solar Scout subscriptions. If you are not satisfied with our service for any reason, you can request a full refund within 30 days of your initial purchase.
How to Request a Refund
To request a refund, please contact us at:
- Email: info@solarscoutai.app
- Subject Line: Refund Request
Please include your account email address and order number in your refund request.
Refund Processing Time
Once we receive your refund request, we will process it within 5 business days. Refunds will be issued to the original payment method used for the purchase.
Depending on your payment provider, it may take an additional 5-10 business days for the refund to appear in your account.
Subscription Cancellation
You may cancel your subscription at any time through your account dashboard. If you cancel within the 30-day money-back guarantee period, you are eligible for a full refund.
Cancellations made after the 30-day period will take effect at the end of your current billing cycle. No refunds will be provided for the remaining portion of your billing period after 30 days.
Free Trial
Our 7-day free trial does not require a credit card. If you decide not to continue after the trial period, simply do not subscribe and you will not be charged.
Contact Us
If you have any questions about our refund policy, please contact us:
- Email: info@solarscoutai.app
- Website: https://solarscoutai.app